Your supply chain. Simplified.

Strengthening brands with reliable supply solutions at every link of the chain.

About Supply

Supply chains are complex, but with the right partner, they become a source of efficiency, growth, and competitive advantage. At Orbico Supply, we design tailored solutions for every industry, turning logistics challenges into opportunities.

With deep expertise in FMCG, beauty, electronics, fashion, food, tobacco, and more, we manage the entire process – from warehousing and transport to e-commerce, reverse logistics, and value-added services. Our modern infrastructure, regional reach, and advanced IT systems ensure full visibility, precision, and compliance at every step.

What sets us apart is our commitment to continuous improvement and innovation. By combining people, processes, and technology, we provide reliable, flexible, and future-ready supply chain solutions across Europe, so our partners can focus on what they do best.

What can we do for you?

We provide full warehouse service in the areas of receiving, storing, necessary manipulation and distribution of goods. Our strategically located distribution centres offer storage at the temperature and humidity required by you. Full operational control is ensured by properly selected and configured IT systems, and the high quality of service of your orders is supported by warehouse automation systems and intelligent IT algorithms.

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Our co-packing team offers a range of services in the preparation of goods, depending on business needs. These services include the design and manufacture of new packaging, repackaging, the creation of promotional kits, the application of label changes and other additional services.

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We provide transport of goods to our distribution centers as well as services in delivery of the goods to recipients. We have our own extensive transport network covering a fleet of several hundreds delivery vehicles, we cooperate with external suppliers of full truck load and groupage transport services, including courier transport. Depending on your needs, we enable next-day delivery, and very competitive transport conditions in Europe. We have a network of distribution centers and cross-dock warehouses in Europe, optimizing transport time and costs.

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We have extensive experience in the preparation of logistics solutions for our clients in the area of distribution and contract logistics. Using this knowledge, our specialists will help you plan your logistics network to support your business needs.

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We perfectly understand the needs of e-commerce logistics, offering effective systems for collecting and sorting goods, as well as a customized approach in the field of packaging. Our warehouse automation systems actively support late cut-off time, allowing our customers to offer competitive ordering hours for end customers. Diversified forms of delivery offered in the entire region, including courier delivery, to parcel machines, pick-up points and with the support of our own transport fleet complement this picture, building a significant competitive advantage of our customers in the area of e-commerce.

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In cooperation with our call-center and financial and accounting facilities, we provide full support for the process of distribution of goods in various channels, including trade and modern, e-commerce, B2B and B2C, sharing the best practices developed in this field over the years of collecting experience.

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Today’s logistics, in order to take full advantage of the scale of its capabilities, must be supported by IT systems. Our extensive IT systems of WMS (Warehouse Management System), TMS (Transport Management System), WCS (Warehouse Control System) and OMS (Order Management System) classes support the warehouse and transport processes at various stages of your orders. We effectively integrate with customer systems, ensuring an uninterrupted flow of data necessary for the proper implementation of the service, when our team of IT professionals provides advice on designing the best solutions in this area.

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Reverse logistics is an integral part of our services, being a special component in a number of projects we support. From initiating the return by the customer through its effective return and settlement, all elements make up the final “customer experience”. Our cross-border solutions in this area determine the final customer satisfaction and his decision in the form of making subsequent repetitive purchases.

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Our categories

Toys

Toys

Pharma

Pharma

Personal Care

Personal Care

Automotive

Automotive

Beauty

Beauty

Household

Household

SportStyle

SportStyle

Tobacco

Tobacco

Food and Beverages

Food and Beverages

What our partners say about us?

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Orbico is a long-term partner contributing to our continuous growth in several countries in South East Europe, supporting PMI to accelerate the way to our smoke-free vision.

Christos Harpantidis

Christos Harpantidis

Vice President Europe SE Area , PMI

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In 2024, we will celebrate 20 years of successful cooperation between Orbico and SCJ in Croatia. Quality cooperation and mutual understanding over 2 decades were the basis for building strong interpersonal relationships and excellent business results.

Davor Belko

Davor Belko

Senior Sales Development Manager , SC Johnson

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Shell Lubricant Solutions has retained its status as the number one global supplier of finished lubricants for a 17th consecutive year*! This achievement would not have happened without the collaboration of companies such as Orbico. We would like to thank you for your loyalty to our brand and products. This also reflects the strength of our relationship and the growth journey we are in together with Orbico. With our leading brand, technology, people and companies such as Orbico, our lubricants business will continue to innovate and offer more environmentally responsible lubricants and fluid solutions.

Parminder Kohli

Parminder Kohli

Senior Vice President (Europe, Middle East, Africa) , Shell Lubricants

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2025

Our distribution channels

Orbico distributes a wide portfolio of products through leading FMCG retail networks across the region. We ensure strong on-shelf presence, efficient logistics, and optimized product availability. Through category management, promotional planning, and data-driven insights, we support retailers in driving category growth and enhancing consumer engagement.

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A bit more about us

24
COUNTRIES
2000
employees
81
DC & XD
655
Vehicles

FAQ

What onboarding process do you follow for new clients?

We follow a structured onboarding process that includes a clear implementation timeline tailored to each client's scale. This covers full data migration — SKUs, customer master data, and historical order records — into our systems, followed by comprehensive testing and go-live support to ensure a smooth transition with minimal operational disruption.

How do you ensure accuracy in picking, packing, and shipping?

Accuracy is built into every step of our fulfilment process. We use barcoding and scanning technology to verify each item, error-prevention controls at packing and shipping checkpoints, and continuous improvement KPIs that drive ongoing reduction in defect rates. This combination of automation and rigorous monitoring delivers industry-leading order accuracy.

What quality assurance and audit processes do you have in place?

We operate a robust QA framework that includes scheduled internal audits, regular inventory cycle counts, and rigorous root cause analysis for any error or incident. Findings feed back into our process improvement loop, ensuring that issues are not only resolved but prevented from recurring.

How do you manage transportation and carrier selection?

We operate a flexible transportation model combining our own fleet with carefully selected subcontractors. Carrier performance is continuously monitored against service-level KPIs, and we apply last-mile optimisation tools — route planning, density consolidation, and dynamic dispatch — to ensure on-time delivery at the lowest landed cost.

Do you support omnichannel and e-commerce fulfilment?

Yes. We handle both B2B and B2C fulfilment from the same operational platform, with established integrations to major marketplaces and direct-to-consumer (DTC) services. This omnichannel capability allows brands to use Orbico as a single logistics backbone whether they sell wholesale, through marketplaces, or directly to consumers.

How do you handle customs, cross-border, and regulatory compliance?

Our cross-border team manages full customs documentation, supports clients across all common Incoterms arrangements, and applies deep trade-compliance expertise to ensure that goods move quickly and lawfully across the 24 markets we serve. We also advise on regulatory changes that may affect a brand's import strategy.

What sustainability or ESG practices do you follow?

Sustainability is embedded into our operations through active CO₂ reduction initiatives across the supply chain, ongoing packaging optimisation to minimise material waste, and investment in energy-efficient warehousing. We report progress against ESG metrics and continuously raise our targets in line with industry best practice.

Can your systems integrate with our ERP / e-commerce platforms?

Yes. Our platform supports integrations with leading ERPs — SAP, Oracle, Microsoft Dynamics — as well as bespoke systems, through both modern APIs and traditional EDI channels. We work with each client to scope the integration model that best fits their architecture and onboarding timeline.

How do you ensure data security and business continuity?

We operate to enterprise-grade cybersecurity standards, with layered access controls, regular penetration testing, and disciplined backup and disaster-recovery procedures. Contractual uptime guarantees and tested failover scenarios mean that operations continue smoothly even in the event of a major incident.

What contract models do you offer?

We offer flexible commercial frameworks — including short-term project-based contracts and long-term strategic partnerships — with clearly defined volume commitments and exit clauses. This flexibility allows brands at any stage of their journey to engage with us in the way that best matches their growth plans.

How do you manage ongoing performance and continuous improvement?

We hold structured quarterly business reviews (QBRs) with every key client, where we present performance data and improvement plans. Lean and Six Sigma methodologies drive our internal process work, and joint cost-optimisation programmes with clients consistently deliver year-on-year efficiency gains.

What happens if orders are shipped late or incorrectly?

We operate a clearly defined incident-handling process: immediate corrective action, formal root-cause analysis, and a documented preventive-action plan to ensure the same issue does not recur. Clients are notified at every step and receive a closing report once the fix is verified.

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Our presence

Exactly where you need us.

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Let’s build the future together

We’re here to explore how we can grow your presence and impact, together.

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